Deliveries will be made to the address supplied in your order.
If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
The delivery period stated below is approximate. If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by email to arrange another date for delivery.
If your delivery address is not in the UK or Europe you may have to pay import duties and taxes which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Customs policies can vary from country to country so we recommend you contact your local customs office for further information. International shipments may be subject to cross-border inspections by customs authorities.
Please visit our site www.tomandteddy.eu for orders across Europe.
Standard delivery across UK will be free of charge.
Please note if you require express delivery on items ordered, you will need to cover the appropriate postage cost.
The standard delivery time to the UK Mainland is 3-5 working days. Express delivery is 1-3 working days.
We will always aim to meet these timeframes but there may be occasions outside our control when your parcel is delayed.
Once your order has been dispatched we are unable to change a residential delivery address. Allow an extra working day for standard deliveries over Public Holidays.